We provide support for our customer either remotely or onsite. We follow the following models for maintenance:
– On-Demand Support:
– In this model we provide support whenever it is required on per case basis fee
– Maintenance Contract:
– Contracted SLA guarantee resolution within a specific timeframe. It also include periodic visits to check any required maintained or support
End User Support Services
We can provide the end users of our customers with most services required to facilitate their daily job. We have many services such as
– Desktop and Laptop format
– Windows user installation
– Applications license purchases and installation
– Standardization of operating system using Ghost images
– Printer Cartages